IQuest Solutions

Privacy Policy

How IQuest Solutions collects, uses, protects and shares your personal information when you use iquest.ind.in.

Last updated: 30 July 2026

1. Scope

This Privacy Policy describes how IQuest Solutions ("IQuest", "we", "us", "our"), operator of the website iquest.ind.in (the "Website"), collects, uses, stores and discloses information about visitors, clients and prospective clients. By using the Website or engaging our services, you consent to the practices described here. This policy is published in accordance with the Information Technology Act, 2000 and the rules made thereunder, and the Digital Personal Data Protection Act, 2023 (India).

2. Information We Collect

  • Information you provide: name, email address, phone number, company name and message content when you submit an enquiry, request a call back, apply for a role, or engage our services.
  • Billing information: billing name, address, GSTIN (where applicable) and transaction details needed to invoice you and process payments.
  • Technical information: IP address, browser type, device information, pages visited and referring URLs, collected automatically through standard server logs and analytics.

We never see or store your card, UPI or banking credentials. Online payments are handled entirely by our payment gateway partner (Razorpay); sensitive payment data goes directly to them over encrypted channels.

3. How We Use Your Information

  • To respond to enquiries and provide the services you request;
  • To prepare proposals, agreements and invoices, and to process payments;
  • To communicate service updates, schedules and support information;
  • To improve the Website, our services and user experience;
  • To comply with legal, tax and regulatory obligations;
  • With your consent, to send occasional updates or newsletters (you may opt out at any time).

4. Payments

Payments on this Website are processed through Razorpay Software Private Limited, a PCI-DSS compliant payment gateway. When you make a payment, you may share your card, UPI, net-banking or wallet details directly with Razorpay; their use of that information is governed by the Razorpay Privacy Policy. We receive only confirmation of the transaction and limited details (such as name, transaction ID and amount) needed for reconciliation and receipts.

5. Sharing & Disclosure

We do not sell, rent or trade your personal information. We may share information only with:

  • Service providers who help us operate the Website and our business (e.g. payment gateway, email and hosting providers), bound by confidentiality obligations;
  • Legal authorities, where disclosure is required by law, court order or governmental request;
  • Successors, in connection with a merger, acquisition or restructuring, subject to this policy.

6. Cookies

The Website uses only essential and basic analytics cookies to keep the site functioning and to understand aggregate usage. You can control or delete cookies through your browser settings; the Website remains usable with cookies disabled, although some features may not function optimally.

7. Data Security

We adopt reasonable security practices and procedures — including encrypted transmission (HTTPS), access controls and periodic review — designed to protect your information from unauthorised access, alteration, disclosure or destruction. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for the purposes described above, or as required by applicable law (for example, accounting and tax records). Enquiry data that leads to no engagement is periodically purged.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, withdraw consent for optional communications, and nominate a representative to exercise these rights. Write to admin@iquest-india.com and we will respond within a reasonable time.

10. Children's Privacy

Our Website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes constitutes acceptance of the revised policy.

12. Contact & Grievance Officer

For privacy questions, requests or grievances, contact:

IQuest Solutions
Sreshta Marvel, 2nd Floor, P Janardhan Reddy Nagar, Gachibowli,
Hyderabad, Telangana 500081, India
Email: admin@iquest-india.com